Privacy Policy Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, subscribe to a newsletter or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To administer a contest, promotion, survey or other site feature.
• To ask for ratings and reviews of services or products
• To follow up with them after correspondence (live chat, email or phone inquiries)

Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
• Keep track of advertisements.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, Some of the features that make your site experience more efficient may not function properly.It won’t affect the user’s experience that make your site experience more efficient and may not function properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

We have not enabled Google AdSense on our site but we may do so in the future.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at:

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page
Can change your personal information:
• By emailing us

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.
Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We will notify the users via in-site notification
• Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.


The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.
2727 Hope Mills Rd
Fayetteville, North Carolina 28306
United States

Last Edited on 2018-03-14

Cape Fear Flooring & Restoration opens state of the art showroom in Fayetteville!


Last Thursday March 1st Cape Fear Flooring & Restoration hosted their showroom Grand Opening event and WHAT AN EVENT!

The day started cold and rainy, but we weren’t about to let that stop us! The forecast may have said rain, but we had a brand new 4000 sq. ft. warehouse with PLENTY of space! The event started off with the Greater Fayetteville Chamber ribbon cutting out front. Several noteworthy members were present for the cutting including State Representatives John Szoka and Elmer Floyd, City Councilman Johnny Dawkins and the President/ CEO of the Fayetteville Chamber of Commerce Christine Michaels.


Breakfast hor d’oeuvres were served afterwards and several members stayed to mingle. 96.5 BOB FM was present from 12-2 with several giveaways, and we had local food trucks R-Burger and The Little Taco in the parking lot for our guests.


At 5:30 we welcomed the Hope Mills Chamber members for an ‘after hours’ event and ribbon cutting. Belmont Village catered and we had a local DJ on site. The Hope Mills Mayor Ms. Jackie Warner was present to assist with the ribbon cutting. Drinks, music and food – what more could you ask for at a Grand Opening?

We extended the event through the next day, with breakfast hour d’oeuvres once again and Friday we had Q98 on site giving away Eagles concert tickets! A photo booth was present on site and several of the employees too advantage of the chance to goof off. As a special ‘Thank You’ to all our guests, CFFR served a grilled lunch of hot dogs, chips and coleslaw to everyone present. Our winners for all our giveaways (x4 Hurricanes tickets, Cole Swindell tickets, A bathroom makeover…) were all announced.

This event was the accumulation of years of hard work for owners Amie Crouter and Thomas Foldesi.

 “We are all very excited to finally be able to host this event. We have had quite a few road blocks along the way – including TWO hurricanes! This state of the art showroom will enable us to bring better service to our customers due to the added space in the showroom and warehouse. Added space equals more stock!”

The new showroom features a plethora of tile, laminate, hardwood and carpeting – from all the major name brands! If you can imagine it, our design experts can bring it to life! We can assist every step of the way – from design to install and everything in between!




We would like to invite everyone to take the chance to stop by and view the new showroom. It’s not just a showroom – its a work of art!

For more information give us a call at 910-426-4956!

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Utility Bills and YOU!

Tempers Rise as Temperatures Drop!

It all started when local businessman Clarance Biggs (AIT Inc.) noticed his companies PWC utility bills had risen substantially- resulting in bills ranging from $10,000 to $14,000 per month from October through January 2018. Mr. Biggs created a Facebook group to make local Cumberland County residents aware of the issues he saw, and reached out to reps at PWC about the ongoing issue. Mr. Biggs was not the only one who noticed the rise in utility costs – some customers’ bills went up almost 200%!

PWC Spokeswoman Carolyn Justice-Hinson attributes the rise in costs to the uncharacteristically cold weather that has been affecting the area over the last several months. Temps are up to 20* below normal (almost 60% colder than the same period last year). This drastic drop in temperatures caused a rise in bills, leaving many people angry, confused and concerned with how they are going to be able to afford to pay their utility charges.

“We realize people are surprised at their bills,” Ms. Justice-Hinson told ABC11. “Energy use and weather go hand in hand – a higher energy use, a higher demand on our system.”

ABC eyewitness news 11 received a barrage of customer complaints and decided to run a piece on the issue.   They met with Mr. Mike Foust, a local Fayetteville HVAC expert and owner of Foust Heating and Air, who was able to shed some light on the issue. Mr. Foust explained that most Heating and air systems are not built to handle such a drastic drop in temperatures. To make up for it, the heating systems activate heat strips that assist with keeping up with the demand placed upon it. This will help with keeping your home warm, but “(the heating strips) are .. hot coils that work like a toaster but sap electricity like an SUV guzzles gasoline.”

Think of it like this:  You’re on a boat that’s 50 meters from shore. You jump out of the boat and swim to shore. You do this on a daily basis, and your body gets used to the swim. Then suddenly one day you are forced to move your boat an additional 20+ meters away. While it may not look like a huge difference, your legs and lungs are going to feel the strain those extra feet added to your daily swim.  Your body has been trained to swim 50 meters on a daily basis and it takes quite a bit more to swim those extra 20 meters.

In this analogy the boat is the temperature outside, the shore is the temperature you have your thermostat set at, and your body is the HVAC system – working overtime to maintain the temperature in your home. While you may not have messed with the thermostat, your system still has to work harder to keep your home warm.

“When you drop into the low teens, or even into the single digits, you’re below the design of most heating and air equipment,” Foust told ABC11. “Doors, windows, plumbing pipes, the stairs that lead to the attic and things of that nature…”


What Steps can I take to keep my utility bills low?

  1. Replace worn weather stripping

This can be the cheapest – but most effective way to help keep your home warm and utility bills low! There are many different options to choose from, but here are a few guidelines:

  • Weather stripping should be applied to a clean, dry surface
  • Measure twice – cut once!
  • Apply weather stripping snugly against BOTH surfaces. The material should compress when the window or door is shut
  • For air sealing windows, apply weather-stripping between the sash and the frame. The weather-stripping shouldn’t interfere with the operation of the window.
  1. Have your HVAC system serviced regularly
    1. Just like your car, your HVAC system needs regular checks, diagnostic and maintenance. This should be done at least once a year, but may not be a bad idea to have done in the Spring and Fall of each year. The indoor and outdoor coils need regular cleaning to ensure the efficiency of the system and life-span of equipment. Benefits of having your system serviced regularly can include increased dependability, early diagnostic of potential issues, maximum efficiency and prolonged lifespan of equipment- among others.
  2. Insulate pipes under your home
    1. Insulatingthe hot waters pipes in your house is something of a no brainer. Why let the heat escape willy-nilly? Pipe insulation is inexpensive and the project is one that any homeowner could finish on a Saturday afternoon and can potentially save you up to 4% annually! Insulating your hot water pipes reduces heat loss and can raise water temperature 2°F–4°F hotter than uninsulated pipes can deliver, allowing you to lower your water temperature setting. You also won’t have to wait as long for hot water when you turn on a faucet or showerhead, which helps conserve water.
  3. Eliminate drafts and plug all holes in exterior walls and attic doors
    1. Homeowners tend to feel drafts around windows and doors, though the biggest air leaks are typically in attics and basements,” says John Galeotafiore, who oversees Consumer Reports testing of products for the home. “If you have an easily accessible attic you can check to make sure your insulation is covering the areas where leaks are likely to occur—where the walls meet the attic floor, the access hatch, and around plumbing and electrical fixtures.” In basements, look where the foundation meets the framing of the house and where wiring conduits and plumbing enter through the foundation. If you seal most of these leaks, you can save between 10-20% on your heating bill this winter!
  4. Replace existing windows and doors with energy efficient doors
    1. Windows and doors provide our homes with light, warmth, and ventilation, but they can also negatively impact a home’s energy efficiency. You can reduce energy costs by installing energy-efficient windows and doors in your home. When properly selected and installed, energy-efficient windows can help minimize your heating, cooling, and lighting costs. Improving window performance in your home involves design, selection, and You’ll find that you have several options to consider when selecting what type of windows you should use in your home. When selecting windows for energy efficiency, it’s important to first consider their energy performance ratings in relation to your climate and your home’s design. Let our experts at Cape Fear Flooring & Restoration assist you with making the right decision for your home! Not only will you save money on your utility bills, you can also qualify for a tax credit by upgrading your existing windows and doors to energy efficient windows and doors!
  5. Lower your water heater temperature settings
    1. We spoke with Woods Plumbing who told us that “Lowering your water heater temperature by just 20 degrees can lower the appliances energy consumption by as much as 10%!” Considering that heating water can account for up to 25% of your households total energy usage, it easy to see how lowering the temperature can provide significant savings! Most water heater manufacturers have the thermostat set at a default temperature of 140. Dropping it down to 120 can make a drastic difference in your bills, and your family won’t even notice the drop.
  6. Change your air filters on a regular basis
    1. Air filters can be found in any forced air system. They do exactly what their name suggests – they filter the air to eliminate hair, dust and other allergens from the system before pumping it into your home. This is often something that gets overlooked, but is very important to ensure that your HVAC system is working to its full capacity. A dirty filter can place undue stress on your system, so not only does it have to heat and force air through your ducts, your system has to deal with a dirty filter on top of all that! Air filters are relatively inexpensive and can be found at a plethora of stores from Wal-Mart to Lowes. Air filters come in several different sizes, but most shops will carry the standard sizes in 3-5 packs. The “allergy free” filters have actually been found to place undue stress on your heating and air system, so we recommend just getting a cheaper filter and replacing it on a monthly basis.
  7. Lock doors and windows
    1. Have you ever noticed that when you lock your windows and doors you can feel them push together more tightly? This little extra seal can make a difference on your heating bill! Even when doors and windows are closed – air can still escape if they are not pressed tight against the weather-stripping. If not locked, cold air can infiltrate your home. Lock your windows early so they don’t freeze in their current position!


Questions? Comments? Concerns? Feel free to reach out to us via phone, facebook or email!

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